Technical Support Hours

M-F 8am to 8pm (EST)

Start a conversation

Miscellaneous

  • ShipCenter Shipping Calculator

    Overview The ShipCenter Shipping Calculator in SalesPad Desktop allows users to get shipping rates from multiple shipping carriers and their services. Users can also choose a shipping rate they like a...

  • ShipCenter Installation and Configuration

    Overview This guide details the installation and connection setup for ShipCenter. Please note that the minimum required SQL user securities are as follows: Dynamics Tables - DYNGRP and Public Tempdb T...

  • SalesPad ShipCenter Setup

    Overview The ShipCenter Wizard is the first component a user sees after they’ve installed. It allows a user to generate the first connection and apply database updates. Welcome Clicking Get Started wi...

  • SalesPad ShipCenter Guide

    Shipments The Shipments screen is used to view previous shipments and create new shipments without using a Source Document. Clicking New Shipment or Edit Shipment will start the Shipment Editor. Right...

  • Rate Comparison

    Overview This screen, accessible from an open shipment or the Shipments screen, allows users to query each carrier set up for rate quotes. Settings, Security, and Setup Rate comparison only requires c...

  • R plus L Shipping and Packaging Options

    R+L Shipping Options COD Amount (Numeric) – Cash on delivery. The amount, if any, to be collected upon delivery. Declared (Numeric) – Estimated value of shipment. Customer Data – Notes field. Over Dim...

  • Purolator Usage

    Purpose This document presents information on carrier setup, shipment options, and package options that are necessary to generate shipment documents for Purolator. Note: If you need a production key f...

  • Markup Logic Handling

    Overview Per customer request, we have added both carrier-specific and shipping method-specific markup fields. Carrier Markup On the Carrier Editor pop-up, there is a new tab group after Carrier Optio...

  • Package Setup

    Overview ShipCenter's Packages module allows for the creation of custom packages that can then be added to shipments. Note: This documentation covers package setup functionality for ShipCenter version...

  • New Country Reference Handling

    Overview Previously, every country code needed to be specified explicitly using the Country Reference setup: Since all carriers use a standard 2-3 character country code mapping, this was an unnecessa...