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Troubleshooting

  • Account Not Reflecting Document Totals

    SalesPad shows a Price and Extended Price for backordered line items on invoices, orders, and quotes. Dynamics GP only shows a Price and Extended price for backordered line items on orders and quotes,...

  • Cannot Insert Duplicate Key in Object

    POSTING ANALYTICAL ACCOUNTING TRANSACTIONS IN MICROSOFT DYNAMICS GP Error message when trying to post Analytical Accounting transactions in Microsoft Dynamics GP: Cannot insert duplicate key in object...

  • Benefits of Closing SalesPad Nightly

    Overview There are many instances in which a user or users need to log out of Sales Pad, such as updating security settings or editing user fields; however, very few situations require users to exit t...

  • Batch Failed to Complete Posting

    PROBLEM An error message when trying to post a batch that has a Posting Interrupted status in the Batch Recovery window in Microsoft Dynamics GP: Batch Failed to Complete Posting CAUSE This error indi...