Technical Support Hours

M-F 8am to 8pm (EST)

Start a conversation

Miscellaneous

  • SalesPad Mobile Version Mismatch

    If you've recently noticed that SalesPad Mobile is acting up, or that your handheld devices are not functioning as expected, you may be dealing with a version mismatch. Luckily, the fix should not tak...

  • Uninstalling an Application iOS 7

    Overview Press and hold the icon on your home screen. All the apps icons will start to wiggle. Press the “X” in the corner of the application you wish to uninstall. You will be asked for confirmation....

  • Uninstalling an Application Android

    Overview Open the “Settings” application Scroll down to “Apps” or “Application Manager” Under the “Downloaded” category, find the application you want to uninstall and select it Press the “Uninstall” ...

  • SalesPad Mobile System Log Search

    Overview System Log Search allows users to look through the system log. Users can customize how results are drawn and what information is displayed. This document will teach you how to access System L...

  • SalesPad Mobile Supported Features

    Not Supported in SalesPad Mobile Windows Mobile Workflow Plugins Inventory Transfers For users with SalesPad GP, versions older than 4.2.2.10 are unsupported Not Customizable in SalesPad Mobile Layout...

  • SalesPad Mobile Supported Features by Platform

    Customer and Contact Search Feature Platform GP Only? Offline? Demo? Search Customers Both Yes Yes Yes Search Contacts Both Yes Yes Yes View Customer Details Both Yes Yes Yes View Contact Details Both...

  • SalesPad Mobile Product Overview

    Overview The SalesPad Mobile application is available as a free download through Google Play on Android smartphone and tablet devices, as well as through the Apple App Store for the iPhone and iPad. O...

  • Killing an Application Android

    Overview Press the “Multitasking” button You will see all the applications you current have running in a line, to kill, simply drag it out of the line...

  • Mobile Interactions

    Overview Interactions are available in SalesPad Mobile for the Customer, Prospect, and Sales Document cards. Interactions are not available for the GP Only server. It is important to note that interac...

  • Killing an Application iOS 7

    Overview 1. Double tap the home button on your device. This will bring up a list of all the currently running applications. To kill one, simply drag it up out of the line....