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Please be very detailed. What is happening? When did it start? How many users is it affecting? What module? Were any changes made to your environment prior to the issue? More details lead to quicker resolution times! We recommend attaching a screenshot of your system information, below.
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Priority
3
1
2
4
1 - You cannot perform critical business processes 2 - Critical business processes are severely impacted 3 - Major issue, but it is not impacting your ability to conduct business 4 - Minor issue with little to no impact on your day-to-day processes
Type
Task
Feature Request
Question
Problem
Incident
Research
SalesPad Version
The software version number. ex. 4.6.2.7
Dynamics GP Version
Dynamics GP 2010
Dynamics GP 2013
Dynamics GP 2013R2
Dynamics GP 2015
Dynamics GP 2016
Dynamics GP 2016 R2
Dynamics GP 2018
Dynamics GP 2018 R2
Dynamics GP 18.3
Dynamics GP 18.4
Dynamics GP 18.5
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