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Please be very detailed. What is happening? When did it start? How many users is it affecting? What module? Were any changes made to your environment prior to the issue? More details lead to quicker resolution times! We recommend attaching a screenshot of your system information, below.
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Priority
3
1
2
4
1 - You cannot perform critical business processes 2 - Critical business processes are severely impacted 3 - Major issue, but it is not impacting your ability to conduct business 4 - Minor issue with little to no impact on your day-to-day processes
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